Stitchwork1. About these terms
These Terms of Use govern your use of Stitchwork: Cozy Embroidery and its related website and services, operated by Owl Media and Design, LLC (“we,” “us,” or “our”). By using the service after these terms take effect, you agree to them. If you do not agree, do not use the service.
Our Privacy Policy explains how personal information is handled. Agreement to these terms does not replace a separate consent required for advertising, tracking, or other optional processing.
2. Eligibility and account access
Stitchwork is intended for an audience that includes children under 13. A parent or legal guardian should review these terms with a child and supervise purchases and use of online features.
Pending verification: the child-data practices and any required parental notice and consent process described in the Children’s privacy section must be finalized. Agreeing to these terms alone does not provide verifiable parental consent for personal-data processing.
You must have the legal capacity to agree to these terms. If you are a minor and the service is available to your age group, a parent or legal guardian must review and agree to these terms where required by law.
Sign in with Apple may be used to access an account. Keep your device and account secure, provide accurate information when required, and do not impersonate others or use someone else’s account without permission. Apple’s authentication service is also subject to Apple’s terms. Loss of access to a device or sign-in account can affect access to progress or entitlements.
3. Permission to play
We give you a limited, personal, non-exclusive, non-transferable permission to use the game for lawful, non-commercial entertainment, subject to these terms and applicable app-store rules. This permission does not transfer ownership of the game or its content.
The game’s software, artwork, supplied patterns, interface, branding, and other content belong to us or our licensors and are protected by applicable intellectual-property laws. You retain any rights you have in original content you create. Playing the game does not give you rights to resell our assets or use third-party content without permission.
4. Fair and lawful use
Do not use the service to break the law, infringe another person’s rights, distribute harmful content, or interfere with others’ access. Do not cheat, exploit bugs to obtain purchases or rewards, bypass access or payment controls, use stolen payment methods, or disrupt the service.
Do not copy, redistribute, reverse engineer, or modify the software except where expressly allowed by us or by law. These restrictions do not limit rights that applicable law makes non-waivable.
5. Purchases, subscriptions, and payments
The game may offer paid content, in-game items, or subscriptions, including Pro features. The price, currency, billing period, included benefits, trial conditions, and renewal terms shown at the point of purchase govern that offer. Applicable taxes may also be charged as disclosed.
Purchases may be handled by an app store or, where offered, Stripe. RevenueCat helps manage purchase validation and subscription entitlements. The payment platform’s terms and policies apply to its processing.
- Renewal: a recurring subscription renews as described at checkout unless canceled in accordance with the applicable platform’s instructions. A trial may convert to a paid subscription if the offer says so.
- Cancellation: manage or cancel a subscription through the store or billing service where you purchased it. Removing the app, revoking Sign in with Apple, or deleting an account does not automatically cancel billing. Cancellation generally stops future renewals; access during the remaining paid period follows the purchase terms and applicable law.
- Refunds: request a refund through the platform that processed the payment or through our support contact, as appropriate. Refund eligibility is governed by applicable law and the relevant purchase terms; these terms do not take away mandatory refund, withdrawal, or other consumer rights.
- Restoration: eligible purchases may be restored using the original store account and the app’s available restoration process. Consumable items and platform-specific purchases may be treated differently by the applicable store.
Any required notice or consent for price or subscription changes will be handled in accordance with applicable law and platform rules. We do not promise that a feature or item will remain available indefinitely.
6. Buttons, rewards, and virtual items
In-game buttons, stars, rewards, and other virtual items are game features. They have no cash value, are not a bank balance, and cannot be redeemed for money or transferred outside the game unless we expressly provide otherwise or applicable law requires it.
We may correct errors, fraudulent balances, or rewards obtained through abuse. Any change affecting paid content remains subject to applicable consumer protections and the terms presented at purchase.
7. Advertising and third-party services
The game uses Google AdMob advertising and Meta / Facebook advertising measurement, alongside services such as Sign in with Apple, RevenueCat, and Stripe. Our Privacy Policy describes their roles and relevant privacy choices.
Ads and external links may lead to third-party products or websites with separate terms and privacy policies. An ad is not an endorsement or guarantee from us. We are not responsible for third-party products to the extent permitted by law, but this does not exclude responsibilities we cannot lawfully limit.
If the game offers a reward for viewing an ad, the displayed conditions apply. Reward availability can depend on ad availability and successful completion or verification.
8. Updates, availability, and progress
We may update the game, adjust features, perform maintenance, or discontinue parts of the service. Compatibility, online features, and third-party services can change. We will provide notices and remedies for material changes where required by law.
Progress may depend on local device storage, account access, or synchronization features. Uninstalling the game, losing a device, or using a different account can affect available progress. We cannot guarantee uninterrupted operation or recovery of every saved item, without limiting any legal obligations we have.
9. Ending use and account restrictions
You may stop using the service at any time. To request deletion of personal information, follow the contact instructions in the Privacy Policy. Cancel active subscriptions separately through the original billing provider.
We may restrict or suspend access when reasonably necessary to address a material breach, fraud, security risks, unlawful activity, or a legal requirement. Where appropriate and legally required, we will explain the reason and allow an opportunity to resolve the issue. Restrictions and termination remain subject to applicable consumer rights.
10. Service limitations and your legal rights
We aim to provide an enjoyable, reliable game, but cannot promise it will always be available, error-free, or compatible with every device. To the extent permitted by law, the service is provided on an “as available” basis and we exclude warranties that are not expressly stated here.
To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable, losses caused by your misuse, or business losses arising from personal entertainment use. Nothing in these terms excludes or limits liability for fraud, intentional misconduct, gross negligence where it cannot be limited, or any other liability that cannot lawfully be excluded. Your mandatory consumer rights, including remedies for defective digital content, remain unaffected.
11. Questions and disputes
Please contact us first so we can try to resolve a concern. These terms do not require mandatory arbitration or a class-action waiver. Any non-waivable rights to use your local courts, regulatory complaint procedures, or consumer remedies remain available.
These terms are governed by the laws of Texas, United States, except where mandatory law provides otherwise. If you are a consumer elsewhere, you retain the non-waivable protections of the laws that apply to you. This provision does not remove a right to bring a claim in your local courts where the law provides that right.
12. Changes to these terms
We may revise these terms when the service or legal requirements change. We will update the revision date and provide additional notice of material changes where required. Changes will not retroactively take away accrued rights, and we will request renewed agreement where the law requires it.
If a provision is found unenforceable, the remaining provisions continue to apply to the extent legally possible. Failure to enforce a provision on one occasion does not waive the right to enforce it later.
13. Contact
Owl Media and Design, LLC
Operator of Stitchwork: Cozy Embroidery
Privacy and support: [email protected]
Business location: Texas, United States.